20 February 2017
19 December 2014
Just to let you know how thrilled we are with the Night Storage Heaters which you supplied and fitted. When it was so wet and miserable on Sunday we were as warm as toast.
We will certainly be recommending you to people who want a safe, efficient heating system.
Sheila and Charles Dolby, Quesada
Charles & Sheila Dolby
01 November 2014
IBERDROLA ARE writing to inform their customers that they are currently replacing electricity meters with smart meters. This is part of a ministerial order to replace the traditional electric meters with state of the art electricity measuring equipment.
Properties on a low tariff, such as 3.3 kW or 3.45 kW or lower, may experience power cuts after the smart meter is fitted due to overloading the ICP, that means tripping out when too many electrical appliances are switch on at the same time. In some cases this involves a trip to the meter cupboard to reset the power control switch (ICP). A smart meter limits the consumer to the amount on their contract. This amount is stated on your electricity bill. Check yours to see the amount is sufficient.
Properties with illegal upgrades will be reduced back to their original state once a smart meter is fitted. An illegal upgrade is one where a boletin was not issued by the installer, and a new contract was never arranged with Iberdrola.
Iberdrola letter to customers
27 July 2014
SPARKS RECENTLY had an emergency call out from a client who had suddenly experienced a power cut in their holiday home on an urbanisación in Torre-La Mata. He had checked his consumer unit and discovered everything was switched on. Then he contacted Iberdrola to check the status on his account, to be told that it was perfectly in order. Iberdrola suggested contacting an electrician as there obviously was a technical problem.
I arrived and quickly discovered the problem was simple… the client had overloaded his electrics and activated the kill switch in the new Smart Meter which Iberdrola had just installed.
Iberdrola are engaged in a nationwide Smart Grid improvement programme and are currently replacing all the traditional electricity meters across Torrevieja with Smart Meters. The new electricity meters have an integral kill switch which automatically disconnects the electricity if you exceed the amount of power that you are allowed. The kill switch or power limiter, known as an ICP, was previously a manually operated switch fitted in the consumer unit and easily accessible within the property. The new automatic ICP is now housed inside the new Smart Meter which is located in the meter cupboard outside the property, sometimes inaccessible. Some property owners don’t know where their electricity meter is located.
There are twelve different approved Smart Meters that provide two different methods of restoring the electricity in the event of a power cut caused by consumer overload. One type has a green reset button on the meter and must be pushed to restore the electricity. The second type is reset by switching the main switch off at the consumer unit for ten seconds, then switching it back on.
What this means is that it will become a major concern for a lot of property owners whose meter cupboards are generally locked. In the event of a power cut caused by having too many powerful appliances switch on at the same time, resetting the ICP will be somewhat problematic.
To avoid being caught out, ensure that you are contracted for a sufficient amount of power with Iberdrola. Most homes will generally need a minimum tariff of 5.75 kW to avoid nuisance power cuts.
If someone has illegally upgraded or by-passed the ICP in your consumer unit, inevitably you will experience power cuts once Iberdrola fit your Smart Meter. For an upgrade to be legitimate a boletin (electrical installation certificate) must be issued and submitted to Iberdrola.